service

Doorstep Enquiries

If you need to find out specific information about a debtor, beneficiary, or tenant, our team of 70 plus expert agents can attend a property and ask brief, pre-agreed questions in a doorstep enquiry. Our experienced team will ensure the mini-interview is conducted in a legally defensible manner and in full compliance with regulations.
office worker supporting legal agents at Arkline UK

How are doorstep enquiries conducted?

Our specialist agents will attend the address of your subject and ask pre-specified questions concerning employment, income, benefits, other debts, the value of and the subject’s equity in the house, and whether they own or rent the property. The agent will also list their own observations such as a description of the property, and any visible assets and liabilities. We can also provide you with photographs.

Our team can also undertake mortality tracing, beneficiary tracing, asset tracing, debt tracing, and overseas tracing. We understand that you may have strict regulatory or business deadlines to meet, therefore, you can be confident that our team will resolutely stick to your timescale and budget. Although our team is regularly involved in large volume means interview projects, we are routinely instructed to trace and interview an individual or a small number of people. No matter how big or small your project is, you will receive scrupulous, personal, and dedicated service. To find out more about how we can conduct doorstep enquiries on your behalf please get in touch today.

Key Benefits

  • You will receive the address of the debtor and confirmation it is the right person.
  • We have the expertise required to deal with sensitive cases and you can be confident that our systems and processes comply with data protection and privacy rules and regulations.
  • We have access to databases not available to the general public and we also know the right search tools to use to undertake every type of tracing instruction. This allows us to work effectively and keep costs reasonable.
  • We can tailor the interview questions to your needs, thereby ensuring you receive the most useful information.

Key Features

  • Specific questions asked.
  • Photograph provided.

What we Need From You

To receive a quote, please email operations@arklineuk.co.uk.

  • The number one to indicate the first item needed to trace an asset

    An email or covering letter containing your contact details and interview questions and details of the debt owed.

  • The number two to indicate the second item needed to trace an asset

    The subject’s full name, last known address, and reasons for the interview.

  • The number two to indicate the second item needed to trace an asset

    The subject’s, date of birth, telephone, email address, previous/parental address, and previous employment details (if known).

Why Choose Us?

  • Member of the Association of British Investigators (ABI), the only professional investigations association endorsed by the legal profession.
  • ISO 9001 Quality Certification - UKAS Accredited
  • Member of the World Association of Detectives (WAD)
  • Not only do we have a specialist in-house tracing team, but we also have a licensed field force that operates throughout the UK. We also have contacts with approved tracing agents based overseas.
  • All our employees are trained on the compliance requirements of the UK GDPR, the Data Protection Act 2018, and other relevant privacy laws.
  • As a niche company dedicated to providing debtor tracing expertise and process serving we collaborate closely with internal stakeholders and provide clients with one point of contact. We respond to all client phone calls and emails as swiftly as possible. Our team also prides itself on their agility and creativity, ensuring they meet clients’ objectives regardless of the complexity of the debt tracing project.
  • At Arkline Legal Agents, we invest heavily in technology to ensure our clients receive best in class service and results. Our point of difference is that we subscribe to all the available tracing databases.
An Arkline UK team member working at her desk
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