Tracing Debtors

Tracing missing debtors can be a frustrating, time-consuming experience for businesses, banks, law firms, landlords and letting agents, debt collection agencies, and government departments. At Arkline Legal Agents, we specialise in UK and international debtor tracing and have a robust history of swiftly finding people who owe money and providing a current address.
office worker supporting legal agents at Arkline UK
"We've used Arkline for a number of years now to assist with tracing and we could not fault them. Their trace results are always thorough and their response time is superb. Their team are extremely approachable and it is clear to us that they take pride in their customer service. We would be more than happy to recommend Arkline to anyone needing support with Tracing Services."

Lauren Woolley

Commercial Collections Manager, Top Service

Our in-house specialist tracing agents use an extensive range of databases not available to the general public as well as other resources in order to gather information. This is systematically investigated until we obtain a current, confirmed trace address. We understand that you may have strict regulatory or business deadlines to meet, therefore, you can be confident that our team will resolutely stick to your timescale and budget. Although our team is regularly involved in large volume tracing projects, we are routinely instructed to trace an individual or a small number of people. Regardless of the number of missing debtors you need to find, you will receive scrupulous, personal, and dedicated service.

To find out more about how we can help find missing debtors, please get in touch today.

Key Benefits

  • You will receive the address of the debtor so you can make contact and serve court documents if needed.
  • We have the expertise required to deal with sensitive cases and you can be confident that our systems and processes comply with data protection and privacy rules and regulations.
  • Weekly management reports for large volume tracing projects to allow clients to keep track of progress and update stakeholders.
  • We have access to databases not available to the general public and we also know the right search tools to use to undertake every type of debtor tracing instruction. This allows us to work effectively and keep costs reasonable.

Key Features

No Trace No Fee for standard debt tracing

  • Individual and bulk instructions undertaken.
  • Telephone numbers and emails provided if located during trace enquiry
  • Enquiries involving two or more countries.
  • Free re-trace for up to one month from date of report if individual not at the trace address.

What we Need From You

To receive a quote, please email

  • The number one to indicate the first item needed to trace an asset

    An email or covering letter containing your contact details, the reason for the enquiry and specific instructions.

  • The number two to indicate the second item needed to trace an asset

    The subject’s full name, last known address, and reasons for tracing.

  • The number two to indicate the second item needed to trace an asset

    To improve your chances of success please provide the subject’s, date of birth, telephone, email address, previous/parental address, and employment details.

Why Choose Us?

  • Member of the Association of British Investigators (ABI), the only professional investigations association endorsed by the legal profession.
  • ISO 9001 Quality Certification - UKAS Accredited
  • Member of the World Association of Detectives (WAD)
  • Not only do we have a specialist in-house tracing team, but we also have a licensed field force that operates throughout the UK. We also have contacts with approved tracing agents based overseas.
  • All our employees are trained on the compliance requirements of the UK GDPR, the Data Protection Act 2018, and other relevant privacy laws.
  • As a niche company dedicated to providing debtor tracing expertise and process serving we collaborate closely with internal stakeholders and provide clients with one point of contact. We respond to all client phone calls and emails as swiftly as possible. Our team also prides itself on their agility and creativity, ensuring they meet clients’ objectives regardless of the complexity of the debt tracing project.
  • At Arkline Legal Agents, we invest heavily in technology to ensure our clients receive best in class service and results. Our point of difference is that we subscribe to all the available tracing databases.
An Arkline UK team member working at her desk
Case Study

Credit Department and Non-Paying Customers

Each month we conduct debtor tracing enquiries on batches of 10 to 75 customers for the credit control department of a large building supplies merchant. These customers have absconded and have not paid their invoices. We provide our clients with regular reports and a monthly invoice at their request. We locate residential addresses from the last known trading/business addresses and confirm whether the limited companies are still trading or not. This particular client also instructs us to attend the addresses we have located.

We have successfully traced hundreds of debtors for our clients, allowing them to collect tens of thousands of pounds of unpaid invoices that would otherwise have been written off.

get a free quote Today

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