service

Debtor Tracing Agents

Tracing a debtor can be a frustrating and time-consuming experience for businesses, banks, law firms, landlords, lettings agents, debt collection agencies, and government departments. Here at Arkline, we specialise in debtor tracing in the UK and internationally, and have built a strong reputation for delivering reliable debtor tracing services. Our experienced debtor tracing agents always work swiftly to locate debtors and provide you with their current address.
office worker supporting legal agents at Arkline UK
"We've used Arkline for a number of years now to assist with tracing and we could not fault them. Their trace results are always thorough and their response time is superb. Their team are extremely approachable and it is clear to us that they take pride in their customer service. We would be more than happy to recommend Arkline to anyone needing support with Tracing Services."

Commercial Collections Manager, Top Service

Key Benefits

  • Our debtor tracing agents will provide an address so you can make contact and serve court documents if needed.
  • We have the expertise to deal with sensitive debt tracing cases and you will have full confidence that our systems and processes comply with data protection and privacy rules and regulations.
  • Weekly management reports for large volume debtor tracing, allowing clients to track progress and update stakeholders.
  • Our debtor tracing agents have access to databases not available to the general public, and understand which debt tracing tools to use for each individual case to increase efficiency and reduce costs.

Key Features

  • No trace, no fee debtor tracing agents for standard cases.
  • Individual and bulk debtor tracing.
  • Telephone numbers and emails provided if located during debt trace enquiry.
  • Debt tracing enquiries involving two or more countries.
  • Free re-trace up to one month from date of report if the individual is not at the debt trace address. 

What we Need From You

To receive a quote, please email operations@arklineuk.co.uk.

  • The number one to indicate the first item needed to trace an asset

    An email or covering letter containing your contact details, the reason for the enquiry and specific instructions.

  • The number two to indicate the second item needed to trace an asset

    The subject’s full name, last known address, and reasons for tracing.

  • The number two to indicate the second item needed to trace an asset

    To improve your chances of success please provide the subject’s, date of birth, telephone, email address, previous/parental address, and employment details.

Why Choose Us?

  • Member of the Association of British Investigators (ABI), the only professional investigations association endorsed by the legal profession.
  • ISO 9001 Quality Certification - UKAS Accredited
  • Member of the World Association of Detectives (WAD)
  • Not only do we have a specialist in-house tracing team, but we also have a licensed field force that operates throughout the UK. We also have contacts with approved tracing agents based overseas.
  • All our employees are trained on the compliance requirements of the UK GDPR, the Data Protection Act 2018, and other relevant privacy laws.
  • As a niche company dedicated to providing debtor tracing expertise and process serving we collaborate closely with internal stakeholders and provide clients with one point of contact. We respond to all client phone calls and emails as swiftly as possible. Our team also prides itself on their agility and creativity, ensuring they meet clients’ objectives regardless of the complexity of the debt tracing project.
  • At Arkline Legal Agents, we invest heavily in technology to ensure our clients receive best in class service and results. Our point of difference is that we subscribe to all the available tracing databases.
An Arkline UK team member working at her desk
Case Study

Credit Department and Non-Paying Customers

Each month we conduct debtor tracing enquiries on batches of 10 to 75 customers for the credit control department of a large building supplies merchant. These customers have absconded and have not paid their invoices. We provide our clients with regular reports and a monthly invoice at their request. We locate residential addresses from the last known trading/business addresses and confirm whether the limited companies are still trading or not. This particular client also instructs us to attend the addresses we have located.

We have successfully traced hundreds of debtors for our clients, allowing them to collect tens of thousands of pounds of unpaid invoices that would otherwise have been written off.

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